Privacy Policy
Your privacy is our priority. This policy explains how we collect, use, and protect your personal information.
Table of Contents
1. Introduction
At WAVE MUSIC ("we," "us," or "our"), your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services (collectively, the "Services"). By using our Services, you consent to the practices described herein.
2. Information We Collect
We collect information to provide better services to all our users. The types of information we collect include:
A. Personal Information You Provide
- Identifiers: Your name, email address, phone number
- Commercial Information: Order history, product preferences, and purchase details
- Financial Information: Billing/shipping addresses, payment details (securely processed via third-party gateways like Razorpay)
B. Automatically Collected Information
- Technical Data: IP address, device type, browser information, operating system
- Usage Data: Pages visited, click patterns, session duration (via cookies and analytics tools)
Important: We do not store your payment card details. All payment information is securely processed and stored by our PCI-DSS compliant payment partners.
3. How We Use Your Information
We use the information we collect for the following business purposes:
- To process your purchases, manage shipping, and handle returns
- To provide customer support and respond to your inquiries
- To improve our website functionality, user experience, and product offerings
- To send promotional emails or newsletters only with your explicit consent (opt-out available anytime)
- To prevent fraud, unauthorized access, and ensure data integrity
- To comply with legal obligations and enforce our terms of service
4. Data Sharing and Disclosure
We may share your information in the following limited circumstances:
- Service Providers: With trusted third parties essential to business operations (e.g., payment processors like Razorpay, shipping carriers)
- Legal Compliance: When required by law, court order, or government request
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We never sell your personal information to third-party advertisers or data brokers.
5. Data Security
We implement robust technical and organizational measures to protect your data:
- Encryption: Industry-standard SSL/TLS for data transmission
- Secure Storage: Firewall-protected servers with restricted access controls
- Payment Security: All payment details handled by PCI-DSS compliant partners
- Regular Audits: Security assessments and vulnerability testing
While we implement these safeguards, no system is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security issues.
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal information
- Opt out of marketing communications (via "unsubscribe" links in emails)
- Disable cookies through your browser settings (may affect site functionality)
- Object to or restrict certain processing activities
- Data portability in a structured, machine-readable format
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Necessary for website functionality (e.g., shopping cart)
- Analytics Cookies: Help us understand website usage (e.g., Google Analytics)
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used for personalized advertising (only with consent)
You can manage cookie preferences through your browser settings. Continued use of our site implies consent to our use of cookies as described.
8. Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Material changes will be communicated via email or prominent site notifications.
We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Concerns and Data Requests
Email: WAVEMUSICINDIA@gmail.com
Response Time: Within 48 business hours