Cancellation & Refund Policy

We value your satisfaction. Our policy is designed to be simple and fair.

1. Order Cancellation

• Orders can be cancelled within 24 hours of placement if not yet shipped.
• To cancel, contact us via email or call our customer care.

2. Return Eligibility

• Returns accepted only for defective or wrong products delivered.
• Product must be returned in original packaging, unused, with all accessories.

3. Refunds

Once we receive and inspect the returned item, a refund will be issued within 7 business days to the original payment method.

4. Non-Returnable Items

• Software, digital products, custom-built instruments, opened headphones or accessories.